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Phone lines are open Mon–Fri, 7 AM – 6 PM CST.
sales@jshdistributors.com
QUALITY PRODUCTS. RELIABLE SERVICE. BUILT FOR CONTRACTORS.

Privacy Policy

Company Policy

JSH Distributors is committed to providing quality spray foam products, insulation-related materials, and professional services to contractors, businesses, and customers. Our goal is to maintain high standards of customer service, product quality, safety, and responsible business practices.

Products and Distribution

JSH Distributors supplies spray polyurethane foam products, equipment, accessories, and related materials. Product availability, specifications, packaging, and pricing may change without prior notice.
Customers are responsible for ensuring that products purchased are appropriate for their intended application and are used in accordance with manufacturer instructions, safety data sheets (SDS), technical data sheets, and applicable regulations.

Spray Foam Services

Where JSH Distributors provides spray foam insulation or related services, work will be performed according to the agreed scope of work and applicable industry practices.
Customers are responsible for providing reasonable access to the work area and informing JSH Distributors of any known conditions that may affect the safe or proper completion of the work.

Safety

Spray polyurethane foam products are professional chemical products that require appropriate handling, storage, application, ventilation, and personal protective equipment.
Customers purchasing products for their own use are responsible for following manufacturer safety requirements and all applicable federal, state, and local regulations.

Customer Safety

JSH Distributors does not sell, rent, or share customers’ personal information, including mobile phone numbers, with third parties or affiliates for marketing or lead generation purposes.

Orders and Pricing

Prices and product availability are subject to change. Orders are considered accepted once confirmed by JSH Distributors.
Applicable taxes, delivery charges, freight charges, or other fees may be added to an order when applicable.

Returns and Refunds

Returns may be accepted subject to approval by JSH Distributors. Products must generally be unused, unopened, in their original condition, and returned within the applicable return period.
Certain chemical products, special-order products, opened materials, clearance items, and products requiring controlled storage may not be eligible for return.
Approved returns may be subject to restocking, shipping, or handling charges.

Delivery and Pickup

Estimated delivery times are provided as a convenience and are not guaranteed unless specifically agreed to in writing. Customers receiving or picking up products should inspect shipments for visible damage, shortages, or incorrect items and notify JSH Distributors promptly of any issues.

Product Storage and Handling

Customers are responsible for properly transporting, storing, and handling products after delivery or pickup. Spray foam chemicals and related materials must be maintained within manufacturer-recommended storage conditions.
JSH Distributors is not responsible for product deterioration or damage resulting from improper storage, transportation, handling, mixing, application, or use after the product has been transferred to the customer.

Warranties

Products distributed by JSH Distributors may be covered by warranties provided by their respective manufacturers. Manufacturer warranty terms and limitations apply where applicable.
Any warranty relating to services performed directly by JSH Distributors will be governed by the applicable service agreement, estimate, invoice, or written warranty provided to the customer.

Limitation of Responsibility

JSH Distributors is not responsible for damages resulting from misuse, improper installation, improper application, failure to follow manufacturer instructions, unauthorized modifications, or improper storage or handling of products.
Nothing in this policy is intended to exclude or limit rights or obligations that cannot legally be excluded or limited.

Customer Information and Privacy

JSH Distributors may collect customer information necessary to process orders, provide services, communicate with customers, arrange deliveries, maintain business records, and provide customer support.
Customer information will be handled in accordance with applicable privacy and data-protection requirements.

Communications

Customers may receive communications relating to orders, deliveries, account activity, service appointments, estimates, invoices, and customer support.
Marketing or promotional communications, including SMS/text messages where applicable, will be handled according to applicable consent and opt-out requirements.
On our website, there is a "Contact Us" form to fill out and phone number is requested with a disclaimer for opting-in if they want to receive customer notifications & support SMS messages from Jsh Distributors. We inform msg/data rates may apply; msg frequency vary. Reply STOP to opt-out or HELP for support. Privacy Policy at https://jshdistributors.com/privacy-policy.php

Policy Changes

JSH Distributors reserves the right to update this policy as its products, services, operations, or legal requirements change. The most current version will apply from its stated effective date.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Effective Date: August 2026

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